Terms of Service

Guangzhou Rito Packaging Machinery Co., Ltd.

Last updated: December 2024

Welcome to Rito Packaging

These Terms of Service ("Terms") govern your use of our website, products, and services provided by Guangzhou Rito Packaging Machinery Co., Ltd. ("Rito," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

1 Acceptance of Terms

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree with any part of these Terms, you must not use our services or access our website.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

2 Company Information

Guangzhou Rito Packaging Machinery Co., Ltd. is a leading manufacturer of liquid packaging and filling line equipment, specializing in beverage, pharmaceutical, and cosmetics packaging solutions.

Our headquarters are located in Guangzhou, China, with global distribution and service networks.

3 Products and Services

Rito provides industrial packaging machinery including but not limited to:

  • Beverage and food filling lines
  • Pharmaceutical and cosmetics packaging solutions
  • Aseptic filling systems
  • OEM component supply
  • Turnkey project execution and installation services

All products are subject to availability and our standard manufacturing and delivery schedules.

4 Orders and Quotations

All quotations are valid for 30 days unless otherwise specified and are subject to our standard terms and conditions of sale.

Orders are subject to acceptance by Rito and may require technical specifications, site surveys, and custom engineering.

Pricing, delivery times, and specifications are subject to confirmation at the time of order placement.

Custom machinery orders may require advance payments and longer lead times.

5 Payment Terms

Payment terms are specified in individual contracts and quotations. Standard terms typically include:

  • Advance payment upon order confirmation
  • Progress payments during manufacturing
  • Final payment before shipment or upon installation completion

Late payments may incur additional charges as specified in individual agreements.

6 Warranties and Guarantees

Rito provides warranties on our equipment as specified in individual sales contracts, typically covering:

  • Manufacturing defects and material quality
  • Performance specifications as agreed
  • Standard warranty periods ranging from 12 to 24 months

Warranties are subject to proper installation, operation, and maintenance according to our specifications.

Consumable parts, wear items, and damage due to misuse are excluded from warranty coverage.

7 Limitation of Liability

To the maximum extent permitted by law, Rito's liability is limited to the contract value of the specific equipment or service in question.

We shall not be liable for indirect, consequential, or incidental damages including but not limited to loss of profits, production delays, or business interruption.

Our liability is subject to the terms and limitations specified in individual contracts and applicable law.

8 Intellectual Property

All intellectual property rights in our products, designs, documentation, and proprietary technology remain the exclusive property of Rito.

Customers may not reproduce, modify, or distribute our proprietary designs or documentation without written consent.

Any improvements or modifications made to our equipment may become part of our intellectual property portfolio.

9 Confidentiality

Both parties agree to maintain confidentiality of proprietary information, technical specifications, and business terms disclosed during our relationship.

This confidentiality obligation survives termination of any agreement and continues indefinitely unless information becomes publicly available.

10 Force Majeure

Neither party shall be liable for delays or failures in performance due to circumstances beyond reasonable control, including but not limited to:

  • Natural disasters, pandemics, or government actions
  • Supply chain disruptions or material shortages
  • Labor disputes or transportation delays
  • Technical failures or cyber security incidents

11 Governing Law and Disputes

These Terms and any disputes arising from our relationship shall be governed by the laws of the People's Republic of China.

Any disputes shall be resolved through negotiation, mediation, or arbitration as specified in individual contracts.

The courts of Guangzhou, China shall have jurisdiction over any legal proceedings.

12 Contact Information

For questions about these Terms of Service or our products and services, please contact us:

Guangzhou Rito Packaging Machinery Co., Ltd.

Email: info@ritopackaging.com

Website: www.ritopackaging.com

Address: Guangzhou, Guangdong Province, China

Important Notice

These Terms of Service constitute the general framework for our business relationship. Specific transactions are governed by individual contracts, quotations, and purchase orders which may contain additional or modified terms. In case of conflict, the specific contract terms shall prevail over these general Terms of Service.