Privacy Policy
Guangzhou Rito Packaging Machinery Co., Ltd.
Last Updated: January 2024
Introduction
Guangzhou Rito Packaging Machinery Co., Ltd. ("Rito," "we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our liquid packaging and filling machinery solutions.
Information We Collect
Personal Information
- • Name, company name, and job title
- • Email address and phone number
- • Business address and contact details
- • Industry information and business requirements
- • Communication preferences
Technical Information
- • IP address and browser information
- • Device type and operating system
- • Website usage data and analytics
- • Cookies and tracking technologies
- • Technical specifications for machinery requirements
Business Information
- • Project requirements and specifications
- • Production capacity needs
- • Budget and timeline information
- • Previous machinery and equipment details
- • Compliance and certification requirements
How We Use Your Information
Service Provision
- • Provide liquid packaging machinery solutions
- • Process orders and manage projects
- • Deliver technical support and maintenance
- • Customize equipment to your specifications
Communication
- • Respond to inquiries and requests
- • Send product updates and newsletters
- • Provide technical documentation
- • Schedule consultations and meetings
Business Operations
- • Process payments and invoicing
- • Manage supply chain and logistics
- • Conduct market research
- • Improve our products and services
Legal Compliance
- • Comply with regulatory requirements
- • Maintain quality certifications
- • Protect intellectual property
- • Ensure export/import compliance
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Authorized Partners
Trusted suppliers and distributors for project fulfillment
Service Providers
Third-party vendors for logistics, installation, and support
Legal Requirements
When required by law or regulatory authorities
Business Transfers
In connection with mergers or acquisitions
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption
SSL/TLS encryption for data transmission
Access Control
Restricted access to authorized personnel
Backup Systems
Regular backups and disaster recovery
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you interact with our content and improve our services.
Types of Cookies We Use:
International Data Transfers
As a global manufacturer of liquid packaging machinery, we may transfer your personal information to countries outside your jurisdiction for business purposes. When we do so, we ensure appropriate safeguards are in place:
- • Adequacy decisions by relevant authorities
- • Standard contractual clauses
- • Binding corporate rules
- • Appropriate technical and organizational measures
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and business requirements.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Guangzhou Rito Packaging Machinery Co., Ltd.
Privacy Officer
Guangzhou, China
Email: privacy@rito-packaging.com
Phone: +86-20-XXXX-XXXX
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (CST)
Saturday: 9:00 AM - 12:00 PM (CST)
Sunday: Closed
Response Time: Within 48 hours
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.